Nicole Emmons

Connecting Technology, Creativity, and Human Insight - I'm passionate about blending technology, creativity, and human connection to drive meaningful user-focused outcomes. With a background in content strategy, program management, tech writing, data analysis, UX/UI design, and effective use of AI insights, I transform the complex into clear, impactful solutions. My superpower? Innovative problem-solving, authentic connection, and a laser focus on delivering empathic customer experiences.

As a Content Strategist/Manager for Windows and Copilot Consumer Web at Microsoft, I orchestrate the end-to-end content lifecycle for Microsoft's consumer-facing platforms. I strategically oversee and drive content initiatives, ensuring seamless delivery and exceptional user experience.

In previous roles at Microsoft, I focused on AI content strategy and data analysis, shaping ethical, responsible product experiences. I crafted process guidelines and partner-facing documentation, simplified complex AI topics, and optimized workflows for clarity and efficiency. My background in psychology, art, and speech therapy uniquely equips me to balance scientific precision with human empathy in content creation.

Strategic Communicator and Innovator

I specialize in anticipating challenges, advocating for users, and simplifying complex issues. With experience managing programs across diverse products, I evangelize user-focused design, streamline processes, improve efficiencies, and deliver impactful content aligned with business goals. My passion for social justice is channeled through a strategic lens, advocating for others through the power of language.

Let's connect and explore opportunities at the intersection of innovation, responsibility, and transformative user experiences!